Frequently Asked Questions

  1. What does it cost to have a ride?  Nothing!  Rides are free, thanks to our lovely volunteers and generous support from St Edmundsbury Borough Council, BSE Town Council and all our other sponsors.
  2. Who can be a passenger? Any St Edmundsbury resident who finds it difficult to get out and about because of limited mobility or social isolation, but would enjoy a ride round town. People with special needs are especially welcome, accompanied by their carer.
  3. What days and times does BSE Rickshaw operate? Every day and evening – 7 days a week 9.30am till dusk.
  4. My neighbour/relative/friend is lonely and would be suitable, how do I book a ride for them? Ring us on 01284 339449 to make a referral, or contact us here.
  5. Can I book a ride at short notice? Yes we can take short notice bookings – so long as the rickshaw is free and we have a volunteer rider available.
  6. What if it rains? The rickshaw has a big cover to keep the passengers dry (not the rider though!) if it starts raining.  If it’s raining before your ride is due to start we will call you to see whether rescheduling is the best plan.
  7. Where do the rides go?  It’s up to you and the rider but if you can’t decide, we have a standard tour round the town that includes the Arc and Abbey Gardens. Let us know if there’s anything in particular you would like to see. We will pick you up from where you live for the ride, and drop you off there afterwards.
  8. How fast does the rickshaw go? Slowly! These rides are about gently taking in the sights, sounds and smells of the town whilst saying hello to passersby and chatting with the rickshaw rider.
  9. Can you take me and my mates home from the pub? No 🙂  Get a taxi.
  10. Do you operate all year round? We have a break in the winter, from November to Easter.
  11. Can I help? Yes! Have a look at our volunteer page.  All our riders are trained and DBS checked.
  12. My business would like to sponsor you, can we do that? Yes! Call us on 01284 339449 or contact us here.
  13. Can my carer/partner/daughter/grandson/friend ride in the rickshaw with me? Yes! We can take two people at a time. If you don’t have anyone to take, one of our lovely volunteers will be happy to accompany you.
  14. How many rickshaws are there? Just one (for now!)